There is a 24-hour cancellation policy. 50% of fee will be charged when less than 24-hours notice is given; or if client does not show up to a session. 

Yes, I operate an appointment only service.  I will make every effort to accommodate your request for days/times that best suit you.

I am registered with the Australian Counselling Association as a level 2 counsellor (Member number: 19329), and hold professional indemnity insurance.  I also undertake regular professional supervision and undertake continuous professional development to maintain my accreditation and update my skills and knowledge. I adhere to the Australian Counselling Association Code of Ethics.

What is discussed during a counselling session remains confidential, however there are some exceptions as indicated below.  Professional Counsellors must adhere to the code of ethics of their respective professional body (e.g. ACA, or PACFA).  A counsellor cannot release your information to anyone without your consent, except in the following circumstances:

1. Subpoenas

2. Mandatory reporting (when a child is at risk of harm)

3. Risk of harm to self or others

Once you book your first session, you will receive an Agreement which outlines confidentiality and its exceptions. 

Yes – As required by Australian Privacy Legislation – Privacy Act 1988 (Cth).  Please refer to privacy policy

Payment is due after the session and can be made by EFT transfer.